Systems Training Checklist

by ExecuTrain on March 16, 2011

Leslie Allan over at the People at Work blog on Toolbox.com recently posted great 6-item Systems Training Checklist. Let us know if you need help with any of these items – we specialize in training that is focused around the end-users and job functions of those who will be using the system. This means that there isn’t a one-size-fits-all training approach that will be applicable for your entire organization.

Some trainers are exasperated when their trainees complete their systems training module and find that employees are not using the system as they were taught back on the job. It seems as if they left their new skills back in the training room. The types of systems training that I am talking about here are training on a new case management system, bug or defect tracking system, problem management system, and so on. Trainers become more than exasperated when the trainees’ managers start complaining to them that their training is a waste of time and energy… Read the full article here.

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